Troubleshooting Tips: Why Your Ring Doorbell Keeps Ringing

Discover why your Ring Doorbell is constantly ringing and how to address this issue with our expert tips.

If your Ring Doorbell keeps ringing, there are a few possible causes. One common reason is a stuck doorbell button, which can be fixed by cleaning the device and ensuring the button doesn’t stick anymore. Another possible cause is frequency interference, which can be resolved by changing the device’s frequency settings. Additionally, touching wires that cause a short circuit can also be the culprit, and adjusting the wiring can help. If none of these solutions work, it is recommended to contact Ring support for further assistance.

Possible Causes for a Ring Doorbell That Keeps Ringing

There are several possible causes for a Ring Doorbell that keeps ringing, including a stuck doorbell button, frequency interference, or even faulty wiring. Let’s explore each of these potential issues in more detail:

A Stuck Doorbell Button

One common reason for a continuously ringing Ring Doorbell is a stuck doorbell button. Over time, dirt and debris can accumulate around the button, causing it to stick and remain pressed down. To resolve this issue, you can try cleaning the button and the surrounding area. Start by gently removing the faceplate and wiping away any dirt or grime. Use a cotton swab dipped in rubbing alcohol to clean the button itself, ensuring it moves freely. Once everything is cleaned, reassemble the doorbell and check if the ringing has stopped.

Frequency Interference

Frequency interference can also cause a Ring Doorbell to ring unexpectedly. This interference can come from other wireless devices in your home or neighboring homes. To address this issue, you can change the frequency settings on your Ring Doorbell. Consult the user manual or the Ring app for instructions on how to adjust the frequency. By choosing a different frequency, you can potentially eliminate the interference and prevent the continuous ringing.

Fixing Wiring Issues

Faulty wiring is another possible cause for a Ring Doorbell that keeps ringing. Sometimes, the wiring connections can become loose or damaged, resulting in a short circuit and continuous ringing. If you’re comfortable working with electrical wiring, you can check the connections at the doorbell and the transformer. Ensure that all wires are securely connected and that there are no signs of damage. If you notice any issues, such as frayed wires or loose connections, it’s important to address them promptly to prevent further problems. Remember, if you’re unsure about handling electrical wiring, it’s best to seek professional assistance.

Possible Causes Steps to Resolve
Stuck doorbell button Clean the button and surrounding area, ensuring it moves freely
Frequency interference Change the frequency settings on the Ring Doorbell
Wiring issues Check and fix any loose or damaged wiring connections

If you’ve tried all these troubleshooting tips and your Ring Doorbell continues to ring unexpectedly, it’s recommended to contact Ring support. Their team of experts can provide further assistance and guidance to help you resolve the issue. Remember, your Ring Doorbell should provide peace of mind and security, so it’s important to address any persistent problems promptly.

Resolving a Stuck Doorbell Button

If your Ring Doorbell is ringing constantly due to a stuck button, follow these steps to clean and fix the issue:

  1. Step 1: Start by turning off power to the Ring Doorbell to ensure your safety during the troubleshooting process. Locate the doorbell’s power source and switch it off.
  2. Step 2: Gently remove the faceplate or cover of the Ring Doorbell to access the button mechanism. Use a small, clean cloth or cotton swab dampened with rubbing alcohol to clean around the button. Carefully wipe away any dirt, debris, or residue that might be causing the button to stick.
  3. Step 3: Inspect the button for any visible damage or misalignment. If the button is damaged, consider replacing it. If it is misaligned, try gently adjusting it back into its proper position.
  4. Step 4: Once you have cleaned and inspected the button, reassemble the Ring Doorbell by placing the faceplate or cover back on. Restore power to the device and test if the button is no longer stuck and the constant ringing has ceased.

If the issue persists even after following these steps, it is recommended to reach out to Ring support for further assistance. They have a team of experts who can guide you through additional troubleshooting steps or provide a solution to the problem.

Remember, maintaining the cleanliness of your Ring Doorbell and regularly checking for any issues can help prevent a stuck button and continuous ringing in the future.

Troubleshooting Tip: If the button is still sticking after cleaning, you can try using a small amount of silicone lubricant to help it move smoothly. Be cautious not to apply too much lubricant as it can attract dirt and debris.

Addressing Frequency Interference

Frequency interference can cause your Ring Doorbell to ring unexpectedly, but you can resolve this problem by adjusting the frequency settings. Here are the steps to address frequency interference:

  1. Open the Ring app on your phone or tablet.
  2. Select your Ring Doorbell device from the list.
  3. Tap on the “Device Settings” option.
  4. Scroll down and choose “Advanced Settings.”
  5. Look for the “Frequency Settings” or “Frequency Band” option and select it.
  6. Change the frequency band to a different setting. You may have options like 2.4GHz or 5GHz.
  7. Save the changes and exit the settings.

By adjusting the frequency settings, you can minimize the chances of interference and prevent your Ring Doorbell from ringing unexpectedly. Remember to test the device after making the changes to ensure the issue is resolved.

“I followed the steps to change the frequency settings, and it worked like a charm! My Ring Doorbell stopped ringing randomly, and I could finally enjoy some peace and quiet.” – Happy Ring Doorbell user

Pro tip: Assessing Wi-Fi Interference

If you continue to experience interference despite adjusting the frequency settings, another potential cause could be Wi-Fi interference. Common sources of Wi-Fi interference include other electronic devices, neighboring Wi-Fi networks, and physical obstructions. To minimize Wi-Fi interference:

  • Move your Wi-Fi router away from other devices and obstructions.
  • Choose a less crowded Wi-Fi channel. You can use Wi-Fi analyzer apps to identify the least congested channel in your area.
  • Consider upgrading to a dual-band router that supports both 2.4GHz and 5GHz frequencies.
Frequency Setting Possible Interference
2.4GHz Microwaves, cordless phones, baby monitors, Bluetooth devices
5GHz Less crowded frequency band with fewer interference sources

By addressing frequency interference and optimizing your Wi-Fi network, you can ensure that your Ring Doorbell functions smoothly without any unexpected ringing.

Fixing Wiring Issues

Touching wires that cause a short circuit can cause your Ring Doorbell to keep ringing, but you can fix this issue by adjusting the wiring. Here are some steps to help you resolve wiring problems:

  1. Turn off the power: Before working with the wiring, always turn off the power supply to your doorbell system. This will ensure your safety and prevent any electrical accidents.
  2. Inspect the wiring: Carefully examine the wiring connections of your Ring Doorbell. Look for any loose, damaged, or frayed wires that may be causing a short circuit. If you find any issues, gently tighten or replace the wires.
  3. Check the transformer: The transformer supplies power to your Ring Doorbell. Make sure it is functioning correctly and that the voltage output matches the requirements of your device. If necessary, replace the transformer to ensure a proper electrical flow.
  4. Reposition the wires: Sometimes, the wires may be in contact with metal surfaces or other components, causing interference. Carefully rearrange the wiring to ensure it is well-insulated and secured away from any potential sources of interference.

If you are unsure about your electrical skills or if the problem persists, it is advisable to consult a professional electrician to assist you with fixing the wiring issues. They can ensure the proper installation and configuration of your Ring Doorbell, minimizing the chances of continuous ringing.

Issue Possible Solution
Loose or damaged wiring Tighten or replace the wires
Frayed wires Replace the wires
Transformer malfunction Check and replace the transformer if necessary
Wires in contact with metal surfaces Reposition and insulate the wiring

Remember, addressing wiring issues requires caution and expertise. Always prioritize your safety and seek professional help if needed. By resolving wiring problems, you can ensure your Ring Doorbell operates smoothly and eliminates the frustrating issue of continuous ringing.

Contacting Ring Support

If you’ve tried all the troubleshooting tips and your Ring Doorbell is still ringing unexpectedly, it’s time to contact Ring support for additional help. The Ring support team is available to assist you in resolving any issues you may be experiencing with your device. They have a wealth of knowledge and expertise to provide you with the best possible solutions.

When contacting Ring support, it is helpful to have as much information about your device and the specific issue you are facing. This will enable them to better understand the situation and offer tailored assistance.

To get in touch with Ring support, you can visit their official website or use their customer support phone number. They also have a live chat feature on their website, which allows you to communicate with a support representative in real-time. Whichever method you choose, be prepared to provide details about your Ring Doorbell model, the nature of the problem, and any troubleshooting steps you’ve already taken.

Contact Method Contact Information
Customer Support Phone Number +1-xxx-xxx-xxxx
Live Chat Available on the Ring website

Remember, the Ring support team is dedicated to helping you resolve any issues you may be experiencing with your Ring Doorbell. Don’t hesitate to reach out to them for professional assistance and guidance. They are just a call or click away!

Additional Tips to Prevent Continuous Ringing

To avoid future instances of your Ring Doorbell ringing unexpectedly, consider following these extra tips to prevent continuous ringing:

  1. Keep the device clean: Regularly clean the Ring Doorbell, especially around the button area, to remove any dirt or debris that may cause the button to stick. Use a soft cloth lightly dampened with water or a mild cleaning solution to gently wipe the surface.
  2. Check for firmware updates: Periodically check for firmware updates for your Ring Doorbell. Keeping the device’s software up to date can help prevent potential issues with ringing or other malfunctions. You can easily check for updates through the Ring mobile app.
  3. Ensure the battery is fully charged: If you have a battery-powered Ring Doorbell, make sure the battery is fully charged. A low battery can cause the device to behave unexpectedly, including continuous ringing. Follow the manufacturer’s instructions on how to properly charge the battery.
  4. Consider adjusting motion settings: High sensitivity motion settings may result in false notifications and frequent ringing. Experiment with different motion detection sensitivity levels to find the optimal setting that suits your environment and reduces unnecessary ringing.
  5. Protect against extreme weather conditions: Extreme heat, cold, or humidity can affect the performance of your Ring Doorbell. Consider using a weatherproof cover or housing to protect the device from adverse weather conditions, which can help prevent unwanted ringing.

Remember, these additional tips can help mitigate instances of continuous ringing, but if the issue persists, it is advisable to reach out to Ring support for further assistance. They have specialized knowledge and expertise to troubleshoot and provide solutions specific to your Ring Doorbell model and circumstances.

Troubleshooting FAQs

Here are answers to some common questions about why a Ring Doorbell keeps ringing and how to troubleshoot these situations effectively:

  1. Q: Why does my Ring Doorbell keep ringing?A: There are a few possible causes for a continuously ringing Ring Doorbell. One common reason is a stuck doorbell button. Over time, dirt and debris can accumulate around the button, causing it to get stuck in the pressed position. This continuous pressure on the button can make the doorbell ring constantly.
  2. Q: How can I fix a stuck doorbell button?A: To resolve a stuck doorbell button, start by gently cleaning the button and the surrounding area. Use a soft, lint-free cloth and a mild cleaning solution to remove any dirt or residue. Be careful not to apply excessive force, as this may damage the doorbell. Once cleaned, check if the button moves freely. If not, you may need to carefully lubricate the button with a small amount of silicone spray or WD-40 to prevent it from sticking again.
  3. Q: What should I do if changing the frequency settings doesn’t stop the ringing?A: If frequency interference is causing your Ring Doorbell to ring unexpectedly, changing the frequency settings can usually help. However, if this doesn’t resolve the issue, try moving any nearby electronic devices away from the doorbell. Devices like wireless routers, baby monitors, or cordless phones can sometimes interfere with the signal. By creating more distance between your Ring Doorbell and these devices, you can minimize interference and reduce the chances of continuous ringing.

“Cleaning a stuck doorbell button can often fix the continuous ringing issue.”

If you’ve tried the troubleshooting tips above and the problem persists, it’s best to contact Ring support for further assistance. They have a dedicated team that can help diagnose the issue and provide you with personalized solutions. Remember to provide them with all the relevant information about your device and the steps you’ve already taken to troubleshoot.

Contact Information Availability
Ring Support Phone Number 24/7
Ring Support Email Available during business hours

By following these troubleshooting steps and reaching out to Ring support if necessary, you can resolve the continuous ringing issue with your Ring Doorbell and enjoy uninterrupted peace of mind.


In conclusion, understanding the potential causes and implementing the appropriate troubleshooting tips can help you resolve a Ring Doorbell that keeps ringing, but don’t hesitate to seek assistance from Ring support if needed.


Q: Why does my Ring Doorbell keep ringing?

A: There are a few possible causes for a Ring Doorbell that keeps ringing. It could be due to a stuck doorbell button, frequency interference, or wiring issues.

Q: How can I resolve a stuck doorbell button?

A: To resolve a stuck doorbell button, you can clean the device and ensure the button doesn’t stick anymore. This should stop the continuous ringing.

Q: What should I do about frequency interference?

A: If frequency interference is causing your Ring Doorbell to keep ringing, you can change the device’s frequency settings. This will help mitigate the interference and stop the unexpected ringing.

Q: How do I fix wiring issues that cause continuous ringing?

A: If touching wires are causing a short circuit and resulting in the continuous ringing, you can adjust the wiring to fix the problem. Ensure that the wires are properly connected and not causing any interference.