Step-by-Step Guide to Removing Vivint Doorbells Safely

If you’re looking for a step-by-step guide to safely removing your Vivint Doorbell, you’ve come to the right place. Whether you’re looking to replace it with a newer model or removing it temporarily for maintenance, following the right steps is important to avoid any potential accidents. In this guide, we’ll walk you through the process of removing your Vivint Doorbell, ensuring a smooth and safe experience.

Key Takeaways

  • Removing a Vivint Doorbell requires careful attention and preparation to ensure safety and avoid accidents.
  • Disconnecting the power source, removing the device from its mounting bracket, disconnecting the wiring, and sealing exposed wires and mounting holes are crucial steps in the removal process.
  • Storing the removed device safely is important to protect it from damage and ensure it remains in optimal condition.
  • If you encounter any unexpected issues during the removal process, troubleshooting tips and solutions can help you resolve them quickly and effectively.

Why Remove a Vivint Doorbell?

There are several reasons why you might need to remove your Vivint Doorbell. Whether you’re temporarily removing it for repairs or replacing it with a newer model, understanding the reasons behind the removal process can help you better prepare for the task. Here are some common scenarios:

  • Temporary Removal: If your Vivint Doorbell requires repairs or maintenance, you may need to remove it temporarily. This will allow you to work on the device without the risk of electrical shock or damage.
  • Replacement: If you’re upgrading your Vivint Doorbell to a newer model, you’ll need to remove the old device from its mounting bracket to install the new one.

Regardless of your reason for removing your Vivint Doorbell, following the proper steps and precautions will ensure a safe and stress-free removal process.

Necessary Preparations for Removing Vivint Doorbells

Removing a Vivint Doorbell requires proper preparations and safety precautions to ensure a smooth and accident-free removal process. Here is a checklist of necessary preparations:

  • Turn off the power to the doorbell from the circuit breaker box
  • Wear protective gloves to avoid electrical accidents
  • Equip yourself with a set of screwdrivers, pliers, and wire strippers
  • Prepare a non-conductive tray or container to store screws and doorbell components to avoid loss
  • Make sure the work area is dry, flat, and well-lit, with enough space to move around freely
  • Prepare a ladder or stool, if necessary, to reach the doorbell

By following these preparations, you will minimize the risk of accidents and ensure a successful removal process for your Vivint Doorbell.

Step 1: Powering Off the Vivint Doorbell

The first step in removing your Vivint Doorbell is to disconnect its power source. This is crucial to prevent any electrical hazards or damage to the device during the removal process. Follow these step-by-step instructions:

  1. Locate the circuit breaker box in your home.
  2. Flip the switch to turn off the power supply to the doorbell.
  3. If you’re unsure which breaker controls the doorbell, you can test it by pressing the doorbell button and checking which breaker switch is triggered.

Once you’ve powered off the doorbell, it’s important to verify that there is no electricity running to the device. You can use a voltage meter to test the wiring and ensure that the power supply is fully disconnected.

Disconnecting the power supply is an essential safety precaution and should not be skipped or rushed through. Take your time and double-check that the doorbell is completely powered off before moving on to the next step.

Step 2: Removing the Vivint Doorbell from its Mounting Bracket

Now that you have safely powered off your Vivint Doorbell, it’s time to remove it from its mounting bracket. This step requires some caution to ensure you don’t damage the device or the bracket.

Follow these simple steps to remove the doorbell:

  1. Locate the release button or screw on your mounting bracket. This is typically located at the bottom of the bracket.
  2. Press the release button or unscrew the screw to release the doorbell from the bracket.
  3. With the release button or screw undone, you can now carefully lift the Vivint Doorbell off the mounting bracket.
  4. Take care not to yank or pull the doorbell too hard, as this may cause damage to the wiring or the device itself.

If you encounter any difficulty removing the doorbell, double-check that you have completed the steps in Step 1 correctly. If the doorbell still won’t budge, it may be best to contact a professional to ensure the safe removal of the device.

Once you have successfully removed the Vivint Doorbell from its mounting bracket, you can move on to the next step of disconnecting the wiring.

Step 3: Disconnecting the Wiring of the Vivint Doorbell

Now that the Vivint Doorbell has been detached from the mounting bracket, it’s essential to disconnect the wiring carefully.

Firstly, locate the two wires that are connected to the doorbell. One wire will be labeled “front” and the other “trans.” You can use a voltage tester to double-check that there is no power running through the wires before proceeding.

Next, use a screwdriver to loosen the screws holding the wires in place. Once the screws have been loosened, gently pull the wires out of their slots to disconnect them from the doorbell. Be sure to grip the wires firmly, but avoid pulling them too hard as this could damage both the wiring and the device.

It’s important to keep the wiring intact and free from any damage to ensure the new doorbell can be installed smoothly without any complications. Once the wiring has been disconnected, you can proceed to the next step of the removal process.

Step 4: Sealing the Exposed Wires and Mounting Hole

Once you have removed the Vivint Doorbell from its mounting bracket and disconnected the wiring, it’s crucial to seal any exposed wires and cover the mounting hole. This is to ensure that the wiring and the hole are protected from environmental elements.

Here are some steps you can follow:

  1. Sealing exposed wires: After detaching the wiring from the doorbell, apply electrical tape to the exposed wires to ensure they are insulated from any moisture or other external factors. Remember to wrap the tape tightly around the wires, and make sure the tape’s adhesive holds it firmly in place.
  2. Covering mounting hole: The next step is to cover the mounting hole. You can use a blank plate or a mounting block to cover the hole. If you don’t have a blank plate or mounting block, you can use silicon caulking to seal the hole. Apply the caulking to the edges of the hole, and smooth it out to ensure it is evenly spread and level with the surface.

By following these simple steps, you can ensure that your Vivint Doorbell’s wiring and mounting hole are protected from environmental elements, such as rain, dust, or debris. This will prevent any long-term damage to the device and ensure that it remains in optimal condition.

Step 5: Storing the Removed Vivint Doorbell Safely

Now that you have successfully removed your Vivint Doorbell, it’s important to store it safely if you plan on reusing it in the future. The following tips will help you protect your device from damage while it’s in storage:

  1. Choose a dry, cool location: Store your doorbell in a dry and cool location to prevent any potential moisture damage. Avoid keeping it in direct sunlight or humid areas.
  2. Wrap it in protective material: Protect your Vivint Doorbell by wrapping it in a soft cloth or bubble wrap. This will help prevent scratches or dents from occurring.
  3. Keep it away from other electronics: Store your doorbell away from other electronics or devices to avoid any accidental damage or interference.
  4. Label it: Make sure to label your stored Vivint Doorbell with an identifier that will help you easily and quickly locate it when needed.

By taking the necessary precautions, you can help ensure that your Vivint Doorbell remains in optimal condition while in storage and is ready for reuse when you need it.

Reinstalling a Vivint Doorbell

If you’ve temporarily removed your Vivint Doorbell for maintenance or replaced it with a new device, it’s important to ensure a proper reinstallation. Here’s a step-by-step guide to help you with the process:

  1. Check the Mounting Bracket: Before attaching the new or previously removed Vivint Doorbell, ensure that the mounting bracket is still secure and level. If necessary, adjust the bracket’s position to align with the screw holes and the doorbell’s mounting tabs.
  2. Connect the Wiring: Connect the wiring to the new or previously removed Vivint Doorbell. Ensure that the wires are securely attached and that the doorbell will receive power once turned on.
  3. Attach the Vivint Doorbell: Carefully attach the doorbell to the mounting bracket, ensuring that the mounting tabs align with the screw holes in the bracket. Use the provided screws to secure the doorbell to the bracket. Be careful not to over-tighten the screws as this may damage the doorbell or mounting bracket.
  4. Turn on the Power: Once the Vivint Doorbell is securely attached, turn on the power to the device and test its functionality. Verify that the doorbell’s camera, microphone, and speaker are working correctly.

By following these steps, you should have a successfully reinstalled your Vivint Doorbell. However, if you encounter any issues or face challenges during the reinstallation process, refer to the troubleshooting section of this guide for solutions.

Troubleshooting Common Issues During Vivint Doorbell Removal

Despite following the step-by-step guide to removing your Vivint Doorbell safely, you may encounter some unexpected problems. Here are some common issues and solutions to help you overcome them.

Issue 1: Difficulty Disconnecting the Wiring

Sometimes, disconnecting the wiring from the Vivint Doorbell can be challenging, especially if the wires are old or tightly connected. To overcome this, try using pliers or a wire stripper to grip the wires firmly and twist them gently before pulling them away from the doorbell.

Issue 2: Damage to the Mounting Bracket

If you notice that the mounting bracket is damaged during the removal process, don’t panic. You can easily replace it by purchasing a new bracket from Vivint or a third-party supplier. Before installing the new bracket, make sure to clean the area thoroughly and remove any debris or rust.

Issue 3: Inability to Power Off the Doorbell

If you’re unable to power off the Vivint Doorbell using the app or the breaker switch, you may need to call Vivint customer support for assistance. They can guide you through the process and troubleshoot the issue remotely or dispatch a technician to your location.

Issue 4: Exposed Wires or Damage to the Wiring

If you notice any exposed wires or damage to the wiring during the removal process, stop immediately. It’s crucial to avoid touching or attempting to repair the wiring yourself, as this can be dangerous and cause further damage. Instead, call Vivint customer support or a professional electrician to inspect and repair the wiring.

Issue 5: Difficulty Reinstalling the Doorbell

If you’re reinstalling your Vivint Doorbell and encountering issues, such as difficulty aligning the device with the mounting bracket, try adjusting the screws or the angle of the bracket. You can also try using a level to ensure the doorbell is straight and properly aligned.

By following these troubleshooting tips and solutions, you can overcome common issues during the Vivint Doorbell removal process and ensure a safe and successful removal experience.


Q: Why do I need to remove my Vivint Doorbell?

A: There are several reasons why you may need to remove your Vivint Doorbell. Some common scenarios include temporary removal for repairs, replacing it with a newer model, or performing maintenance tasks that require the doorbell to be detached.

Q: What preparations should I make before removing my Vivint Doorbell?

A: Before starting the removal process, it’s important to take some necessary precautions. Make sure to turn off the power supply to the doorbell, gather the required tools such as a screwdriver, and have some electrical tape on hand for sealing exposed wires.

Q: How do I power off my Vivint Doorbell?

A: To safely power off the Vivint Doorbell, locate the circuit breaker or electrical panel that supplies power to the doorbell. Flip the corresponding switch or fuse to cut off the power supply. This step is crucial for ensuring your safety during the removal process.

Q: How do I remove the Vivint Doorbell from its mounting bracket?

A: Once the power is disconnected, carefully detach the doorbell from its mounting bracket. Depending on the model, you may need to unscrew it or slide it out of the bracket. Take your time and ensure you don’t damage the device or the mounting bracket.

Q: How can I disconnect the wiring of the Vivint Doorbell?

A: After removing the doorbell from the mounting bracket, you’ll need to disconnect the wiring. Look for the wire terminals or connectors and gently detach them. It’s important to handle the wires with care and avoid pulling on them forcefully to prevent any damage.

Q: What should I do to seal the exposed wires and mounting hole after removing the Vivint Doorbell?

A: After removing the doorbell, it’s crucial to seal any exposed wires and cover the mounting hole to protect them from environmental elements. You can use electrical tape to securely wrap the exposed wires, and consider using a weatherproof cover or plate to cover the mounting hole.

Q: How should I store the removed Vivint Doorbell?

A: If you’re replacing your Vivint Doorbell with a new one, store the removed device safely to protect it from damage. It’s recommended to place it in a protective container or wrap it in a soft cloth. Store it in a cool, dry place away from any potential hazards.

Q: How do I reinstall a Vivint Doorbell?

A: If you’ve temporarily removed your Vivint Doorbell for maintenance, follow these steps to reinstall it: 1) Remove the cover or plate from the mounting hole, 2) Connect the wiring back to the doorbell, 3) Attach the doorbell to the mounting bracket, 4) Power on the doorbell by restoring the electrical supply. Make sure to test the doorbell functionality after reinstalling.